Comments on: 6 Great Lessons from Geek Squad That Will Make Your Customers and Clients Ecstatic http://www.bradaronson.com/customer-service-lessons/?utm_source=rss&utm_medium=rss&utm_campaign=customer-service-lessons Ideas about life, work and entrepreneurship Wed, 19 Jun 2013 21:36:51 +0000 hourly 1 http://wordpress.org/?v=3.5 By: bradaronson http://www.bradaronson.com/customer-service-lessons/#comment-1279 bradaronson Sat, 23 Jun 2012 04:33:57 +0000 http://www.bradaronson.com/?p=1145#comment-1279 Great point that having a powerful mission or pledge is important but living it is even more important. Thanks for the comment.

]]> By: StartupCorps http://www.bradaronson.com/customer-service-lessons/#comment-1289 StartupCorps Fri, 22 Jun 2012 22:11:34 +0000 http://www.bradaronson.com/?p=1145#comment-1289 RT @bradaronson: Nerds rule. 6 Great Lessons from Geek Squad that will make your customers love you. http://t.co/xQt5dq1x — #service

]]> By: onoben_jp http://www.bradaronson.com/customer-service-lessons/#comment-1290 onoben_jp Fri, 22 Jun 2012 22:03:33 +0000 http://www.bradaronson.com/?p=1145#comment-1290 #followmejp 6 Great Lessons from Geek Squad That Will Make Your Customers and Clients Ecstatic: http://t.co/iX0LNV7c #sougofollow

]]> By: ServiceDesigner http://www.bradaronson.com/customer-service-lessons/#comment-1291 ServiceDesigner Fri, 22 Jun 2012 21:40:48 +0000 http://www.bradaronson.com/?p=1145#comment-1291 6 Lessons from Geek Squad That Will Make Your Customers Ecstatic http://t.co/xljAd7vP via @bradaronson #servicedesign

]]> By: Tippi http://www.bradaronson.com/customer-service-lessons/#comment-1269 Tippi Thu, 21 Jun 2012 17:03:45 +0000 http://www.bradaronson.com/?p=1145#comment-1269 I think that it is great when organizations have unique and powerful pledges. From my experience with Geek Squad, customer service is NOT a priority and I would not recommend them to anyone. It is so sad to see that they started from such hopeful beginning but somewhere along the way, the mission seems to have become lost (at least among the 5-10 employees I had exposure to).

]]> By: Brad Aronson http://www.bradaronson.com/customer-service-lessons/#comment-1266 Brad Aronson Thu, 21 Jun 2012 16:25:40 +0000 http://www.bradaronson.com/?p=1145#comment-1266 Yes! It’s great when employees genuinely say “thank you.” And, it’s important for repeat business. Write a handwritten note, offer an added bonus or just say “thanks.”

Thank you for the comment :-)

]]> By: Brad Aronson http://www.bradaronson.com/customer-service-lessons/#comment-1265 Brad Aronson Thu, 21 Jun 2012 16:23:40 +0000 http://www.bradaronson.com/?p=1145#comment-1265 Good addition. Giving credit is the right thing to do, and somehow it always winds up paying off in other ways as well. . . maybe it’s just Karma. Thanks for the comment.

]]> By: geneld http://www.bradaronson.com/customer-service-lessons/#comment-1245 geneld Wed, 20 Jun 2012 23:00:23 +0000 http://www.bradaronson.com/?p=1145#comment-1245 RT @bradaronson: Nerds rule. 6 Great Lessons from Geek Squad that will make your customers love you. http://t.co/xQt5dq1x — #service

]]> By: Kruse http://www.bradaronson.com/customer-service-lessons/#comment-1246 Kruse Wed, 20 Jun 2012 20:40:23 +0000 http://www.bradaronson.com/?p=1145#comment-1246 RT @bradaronson: Nerds rule. 6 Great Lessons from Geek Squad that will make your customers love you. http://t.co/QZVnj790 — #in

]]> By: Shari http://www.bradaronson.com/customer-service-lessons/#comment-1239 Shari Wed, 20 Jun 2012 17:21:52 +0000 http://www.bradaronson.com/?p=1145#comment-1239 I love this list! All that’s missing for me is saying a simple thank you. “Thank you for giving us the opportunity to be of service.” Showing appreciation for ones customer base is key.

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