Should you be friends with your employees? I’m the type of guy who likes to be friends with everyone. As I grew my company, we got to a point where I realized being friends with employees was hurting our business and my life.
Here are the issues:
- You’ll naturally become closer friends with some people, and others will think you play favorites. When you promote people you’re friends with how will the rest of the company view that promotion and how will that impact your team’s culture and the person who was promoted? Even if the promotion is well deserved, other employees are unlikely to view it that way. You’ll be perceived as a manager who plays favorites. And, realistically, it’s probably hard not to at least subconsciously favor your friends.
- Your friends treat you differently than your employees. You don’t want your employees to necessarily treat you or company rules as casually as a friend would.
- Your employees might find it easier not to be friends with you. Let’s say you have an employee who works hard and doesn’t have enough time for their family or friends. Do they want you as a friend? Probably not. But, will they want to be among the employees who aren’t friends with the boss?
- It’s not scalable and people will feel left out. It was easy for me to be friends with everyone when we had 25 employees. Much more difficult when we had over 150. Plus, what about the great employees who just aren’t the types of people you’d have as your friends? They’ll feel like everyone else is favored.
- Friends are equals. You’ll make decisions that determine who gets specific assignments, compensation and other things that are critically important to your employees’ future. That doesn’t make you equals, and it creates a lot of complications for a friendship.
- If it comes down to it, do you layoff your friend or someone who is more qualified but not your friend? How do you tell a friend they’re doing a bad job? And, what do these situations do to your friendship and your ability to make smart business decisions?
- Friends talk about work with each other. The last thing you want to do is be involved in office gossip. If you’re friends with an employee and that employee complains about work, what do you do with that information? If you do nothing, you’re basically agreeing with what they say (even if it’s badmouthing another employee). But, they probably don’t want someone who will push back or force them to address the problem.
You do lose something:
- Some of my closest friends are former employees. I missed out on that for years, but I think that was the right decision.
- This is hard. It’s natural to build friendships when you work closely with people for so long. I did in a few cases. I’m glad I did, but in hindsight, I can see that it wasn’t the best approach for the business.
It’s about what your employees want:
- They want a leader who is fair, gives them opportunities, helps them with their career and appreciates their hard work. They want to know their success and opportunities are based on merit and not relationships they may not have with you outside of work.
- They want someone who is interested and cares about their life outside of work. Someone who wants them to succeed. But, I don’t think they want another best friend, and if they do, I don’t think it’s a good idea for you to be that friend.
By the way, this doesn’t mean you don’t have great relationships with your employees. I just think you can do that best without being friends.
What do you think?
I was in a position similar to this. I got promoted to a supervisor position and had to supervise my friend and other employees who were new. With the new employees it was easier to set that line between boss and worker. While I didn’t have the power to fire people, my boss did look to me to give him feedback on what was happening out on the floor as well as supervise when he was not there. My friendship with the friend i had before the promotion suffered greatly when many cases of her not showing up on time when the boss was out of town came to the point that I had to tell her to get her act together. Then on the flip side, I would have to tell my boss about what went on while he was gone, it made me feel like I was tattling on a friend and put me in a horrible situation. My boss would also cross the line and get mad at me for her bad behavior and say things like “What’s goin on with her? She’s doing this and this and it’s starting to piss me off. You need to tell your friend that she needs to this or that!” Which of course made me angry at my friendship affecting my reputation. It wasn’t a good situation and it made me a harder person to get close to at work.
I do not recommend trying to be besties with your boss or vise versa. You are not equals. You are not peers. Being friendly, having lunch with them and knowing about each others lives is one thing, but they are not people you would
be “at your worst with.”
Well said. Thanks for the comment.
In actuality it is hell to make your employees be friends with you, they usually take you for granted & start questioning your decisions thinking you will not punish them. I have stopped being friends, it is business & business as such is a serious thing. No compromises, always be strong, take decisions even if it hurts your employers, after all it is your business & your growth is primary.
Thanks for the comment. It’s definitely harder to make good decisions when you’re friends with your employees.
If you’re objective, you can more easily make decisions that are fair to all employees and great for the business. I think the best decisions are great for both the employees and business.
There is a fine line there. I am friends with many of the employees, however I make it a point to keep it at work, and not outside the office.
I agree that it is a fine line. I think your approach is wise. Thanks for the comment.
[...] employee is getting married, having a baby, or sending a kid to college, you should know about it. I’m not advocating becoming friends with the people you manage. But you should be interested in their lives and know what’s going on. I loved managers who were [...]
How do you feel about the mentor relationship at work? From time to time I wind up in a mentor relationship with an employee. Although there are more boundaries in place than a traditional friendship, I can see some of the same issues coming into play.
I think it depends on a few things. Is there a chance you’d ever be managing your mentee? Are you more senior than the mentee or are you peers and you’re just her mentor because she is a new hire? If you could wind up managing your mentee or you are at a more senior level, I would try to avoid becoming friends. Thanks for the question.
Unless you enjoy firing friends…
I never thought of it that way.
Great article. I made this mistake once. Will never do it again.
That’s how I usually learn. I make a mistake and don’t do it again. Thanks for posting.
Let’s not be friends – http://t.co/4i0ox7E0 – Why it’s a bad idea to be friends with your employees. (my blog) #in
Very well thought.
Thanks.
I love that I have made many freinds at work but I am not the boss! Do you think that it can be detrimental on taking the next step to being their boss?
Great question. You might become their boss or one of them could become your boss. With that in mind I would be careful about doing anything that would diminish their respect for you. Sometimes friends act a little crazy together. I’d be cautious of that. If nothing else, you also don’t want rumors about you going around at work, which will eventually get to management.
If you become the boss, your relationship with your work friends would need to change as well. I think you could sit down with those friends and talk through the fact that you don’t want special treatment from them and you don’t want them to expect special treatment from you. I don’t think you’d stop socializing outside of work, but it would probably be different. It would difficult to remain one of the crew and also be successful as the boss. At work, you’d have to treat them like every other employee, or it could be perceived that you play favorites.
I friend everyone I can. I have 2513 friends on facebook.
I’d probably have more blog traffic, if I had that many friends.
Great blog… just about 9 years too late. I agree totally and in hindsight wish I could change things? But here’s some fodder for your next blog… HOW DO YOU GO BACK? Fire all your employees I mean friends, I mean employees….
That’s a great question. I’m not sure how you can go back. I’ll think about it. It would make for an excellent post.
Great post, Brad. I also learned this lesson the hard way as I needed to fire a friend early in my career – I wouldn’t wish that experience on anyone (and it’s a long story). I agree that you can have strong interpersonal relationships without crossing that friend line. I’ve also coached Executives in the past that appeared to have these types of relationships (worked out together, etc) and advised that if they were determined to keep the relationship, at least not flaunt it. This is for the reasons you listed in addition to the fact it is very hard for individuals to give you any kind of negative feedback about the friend and you may need that information. I agree, it might be nice for someone individually, but not what’s best for the business and one of my closest friends now is someone that I use to work with as well. So, again, I think you are right on – thanks for sharing.
Hi Ruth, Great point about other employees not feeling comfortable giving you negative feedback about an employee who is also your friend. Thanks for your comment and for sharing your story.
Now that I work on my own, I have decided not to talk to myself as much outside of my basement office.
Seriously though, you make a lot of valid points. Although I am currently a one man shop, I would not mind building a small company in the future. I am certainly going to keep your advice in mind. Thanks for the insights.
Ha. Thanks for your comment and retweets of my posts.
Let’s Not be friends – Why You Shouldn’t be Friends with Your Employees http://t.co/6tKvPuff via @bradaronson
Great Topic Brad – I agree that there is a fine line you walk, not only as a business owner, but on the other side as an employee. You do not want to end up being viewed as someone that is only moving up and having success because of the relationships they have and not the work they are doing. On the other hand, at previous work places, I have often cited those relationships as a reason for staying longer and working harder because there is a little something extra invested. Thanks for the insight – I enjoy reading.
You bring up an excellent point. People work harder for managers they respect and like. And, when they know those managers care for them personally. Figuring out how to build a strong relationship with employees is critically important. (An employee’s manager is cited in workplace studies as the number one reason why employees leave or remain at their company.) I think being friendly and caring is generally better than being friends, but as you point out, it’s a fine line. Thanks for the comment Mike.
Let’s not be friends – http://t.co/4i0ox7E0 – Why it’s a bad idea to be friends with your employees. (my blog)